Privacy policy
Last Updated: [23.05.2026]
Welcome to Trendox. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or interact with Trendox, we may collect the following types of information:
Personal Information
This may include:
Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through third-party payment providers)
Order history
Automatically Collected Information
We may automatically collect certain information about your device and browsing activity, including:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Referral source
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and understand website usage.
2. How We Use Your Information
We use your information for purposes including:
Processing and delivering your orders
Providing customer support
Sending order updates and confirmations
Improving our website, products, and services
Preventing fraud and unauthorized activity
Sending promotional offers, newsletters, or marketing communications (only if you opt in)
Complying with legal obligations
We do not sell your personal information to third parties.
3. Cookies Policy
Cookies are small files stored on your device that help improve website functionality and user experience.
We may use cookies to:
Keep you logged in
Remember cart items and preferences
Analyze website traffic and performance
Personalize content and advertisements
You can disable cookies through your browser settings, though some website features may not function properly afterward.
4. Third-Party Services
We may use trusted third-party services to operate our business, including:
Payment gateways
Shipping and logistics providers
Analytics tools
Marketing and advertising platforms
These third parties may collect, process, and store your information according to their own privacy policies.
Examples may include:
Shopify
Razorpay
Google Analytics
Meta/Facebook Ads
We encourage you to review the privacy policies of these services separately.
5. Payment Security
All payment transactions are processed through secure and trusted payment providers. Trendox does not store your complete debit card, credit card, or banking details on our servers.
We take reasonable measures to ensure your payment information remains protected.
6. Data Security
We implement appropriate security measures to protect your personal information from:
Unauthorized access
Misuse
Disclosure
Alteration
Loss or destruction
While we strive to protect your data, no online platform or transmission method can be guaranteed to be completely secure.
7. Customer Rights
As a customer, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Withdraw consent where applicable
To exercise any of these rights, please contact us using the information below.
8. Retention of Information
We retain customer information only for as long as necessary to:
Fulfill orders
Provide customer support
Comply with legal and tax obligations
Resolve disputes and enforce policies
9. Children’s Privacy
Trendox does not knowingly collect personal information from individuals under the age of 18 without parental consent.
If you believe a minor has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.
Any updates will be posted on this page with the revised “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Trendox
Email:
Business Address: Parth Residency - 2, Mansarovar, Jaipur
Phone Number: 9636577188
Trendox — Own Your Vibe.